Discover a wide range of eco-friendly disposable packaging options from Plastic to Paper for your F&B business.
Customer Satisfaction Policy
Shipping Policy
We are dedicated to providing fast and reliable shipping services to ensure your orders reach you promptly and in good condition.
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Shipping Methods and Costs
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Standard Shipping: Delivered within 5-7 business days.
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Express Shipping: Delivered within 2-3 business days.
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Overnight Shipping: Delivered the next business day.
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Express/Overnight Shipping costs will be calculated separately based on your location and the shipping method selected. We strive to keep our shipping costs transparent and affordable.
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Customer Support
We believe in clear and honest communication. If you have any questions about our shipping methods or costs, please reach out to our customer service team at Info@plasticman-sg.com or contact us at +65 9449 4333.
We are here to help and ensure you have a smooth shopping experience.
Return & Exchange Policy
Return and Refund Policy
We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer a 15-day return policy.
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Eligibility for Returns
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Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging.
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A receipt or proof of purchase is required.
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To start a return, contact us at Info@plasticman-sg.com or WhatsApp us at +65 9449 4333, and we will arrange for the items to be picked up.
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Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
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Exceptions / Non-Returnable Items
Certain items cannot be returned, including custom products (e.g., special orders, personalized items). Please contact us if you have questions about your specific item.
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Exchanges
We do not offer exchanges at this moment. To process a return, please submit a request. Upon acceptance, we will proceed with the refund.
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Refunds
We will notify you once we have received and inspected your return. If approved, you’ll be refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
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If more than 15 business days have passed since we approved your return, please contact us at Info@plasticman-sg.com or WhatsApp us at +65 9449 4333.
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Thank you for choosing PLASTIC MAN!